FREE DELIVERY ACROSS THE GTA

Frequently asked questions

Here are answers to the questions we receive most often. If you need a hand, contact DOC Wine Imports at (647) 787-1272 or info@docwineimports.com.

How long will delivery take?

Orders are typically delivered within 2–7 business days from order confirmation. Timing can vary by location and delivery volume.

Can I request a specific delivery date?

Yes. Add your preferred delivery date or instructions in the order notes at checkout and we will do our best to accommodate your request.

Do I need to be 19 or older?

Yes. You must be at least 19 years old to order alcohol and to receive a delivery in Ontario.

Do you ship outside Ontario?

No. DOC Wine Imports currently delivers only to Ontario residents due to provincial regulations.

Is delivery free?

Free delivery is available across the GTA. Outside qualifying areas, delivery availability and any applicable fee are confirmed at checkout.

Are these wines available at the LCBO?

Unless a product specifically says otherwise, the wines we sell are not available at the LCBO.

Can you recommend a wine?

Absolutely. Contact us with what you are serving, your preferences and your budget, and we will be happy to help.

Are wines sold by the bottle or by the case?

Our wines are sold by the case. The product page shows the number of bottles in each case. We also offer curated mixed cases from time to time.

What if I have a question after ordering?

Please contact us with your order number and we will help as quickly as we can.

Can I cancel my order?

Please contact us as soon as possible if you need to cancel. A cancellation fee may be applied to the refund.