Privacy Policy
Last Updated: 9th of July of 2025
At DOC Wine Imports (“we,” “us,” or “our”), your privacy matters to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit https://docwineimports.com (“the Site”) or interact with our SMS messaging service. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect and process the following categories of personal data:
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Contact Details: such as your name, phone number, email address, and physical address.
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Website Usage Data: including your IP address, browser type, visited pages, and time spent on the Site.
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Mobile Communication Data: such as your phone number, opt-in/opt-out status, and interaction with our SMS messages.
2. How We Collect Information
Your personal information may be collected through:
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Direct Communication: when you complete forms, subscribe to our emails or SMS service, or reach out to us.
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Automated Tools: including cookies, analytics tools, and similar technologies.
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Mobile Messaging Opt-In: when you voluntarily sign up to receive marketing or informational SMS messages.
3. How We Use Your Information
We may use your information to:
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Communicate With You: to respond to inquiries, fulfill orders, or provide requested information.
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Send SMS Messages: to deliver marketing or service updates via automated text messaging (with your consent).
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Improve Our Services: by analyzing user behavior to enhance your experience.
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Marketing: to send promotional materials by email or SMS, only when you’ve given consent.
4. SMS Messaging Terms
By opting into our SMS service, you consent to receive recurring automated marketing and informational text messages from DOC Wine Imports at the mobile number provided. Message frequency may vary based on your interaction.
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Opt-Out Anytime: You may unsubscribe by replying “STOP” or using the opt-out link provided in our messages.
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Help: Text “HELP” to 647-787-1272 or email info@docwineimports.com for assistance.
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Carrier Disclaimer: Message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.
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Number Transfer: If you change or transfer your mobile number, notify us or unsubscribe from the original number to avoid miscommunication.
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No Purchase Necessary: Your consent to receive messages is not a condition of any purchase.
For our full Messaging Terms & Conditions, visit: http://eepurl.com/i9jX2o
5. Sharing Your Information
We do not sell or trade your personal information. We may share it only with:
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Service Providers: who help operate our Site or SMS system, under strict confidentiality agreements.
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Legal Authorities: when required by law or to protect our rights.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure.
7. Cookies and Tracking Technologies
We use cookies and similar tools to enhance site performance and user experience. You can disable cookies in your browser settings, though it may impact certain features.
8. Links to Other Sites
Our Site may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies independently.
9. Children’s Privacy
Our services are intended for those of legal drinking age in their jurisdiction. We do not knowingly collect data from minors. If such data is identified, we will remove it promptly.
10. Your Rights
You have the right to access, correct, or request deletion of the personal data we hold about you. To do so, contact us using the details below.
11. Policy Updates
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
DOC Wine Imports
Unit 11, 221 Deerhurst Drive
Brampton, ON L6T 5L7
Canada
Email: info@docwineimports.com
Phone: 647-787-1272
SMS Support: Text HELP to 647-787-1272
Messaging Terms: http://eepurl.com/i9jX2o
By continuing to use our Site or SMS service, you agree to the practices described in this Privacy Policy.